About us
RetailSonar is building Europe’s leading AI-driven SaaS platform for location intelligence optimizations, helping retailers and service companies make better, data-driven location decisions. Using advanced data, predictive models and location intelligence, our state-of-the-art software helps companies decide where to open new locations, how to optimize their networks and how locations will perform before they invest. Based on our knowledge of location intelligence, we’ve created a new platform, ChargePlanner, to support Charge Point Operators determine where best to install charging stations and get the most ROI out of their investments.
We already have offices in four countries (Belgium, The Netherlands, France, Germany) and we are preparing for further scaling up towards European market leadership. To turn our ambitious plans into reality, we are looking for motivated and enthusiastic people to join our strong implementation team.
Are you analytical, customer-oriented, and eager to work with data? Do you enjoy translating insights into real business impact? Then you might want to keep reading.
About you
- You hold a master’s degree in an economic, or business-related field with exposure to data or analytics (e.g. Data Science, Data Analytics, Business Informatics).
- You have a passion for data processing (SQL, Excel, Python, ...)
- You are confident communicating with a wide range of customer stakeholders, including senior leaders at international customers.
- You enjoy delivering engaging training sessions and presenting insights in a clear, business-oriented way.
- You take ownership of customer value and retention by actively engaging clients, aligning platform capabilities with their strategic goals, and consistently exceeding expectations through proactive support and insight.
- You have excellent English communication skills. Dutch and/or French is a strong plus.
- You care about your customers and build strong relationships with them.
- You have an eye for detail and have a passion for translating data into easy-to-grasp customer insights.
- You are a self-starter who can work independently.
What does your typical day look like?
- Your daily tasks include the configuration of our platforms, validating and analysing data, building models and guiding our customers towards an optimal network of their stores.
- You translate analytical outputs into clear business recommendations for their location-related and strategic business questions.
- You support projects from kick-off to delivery and work closely with the project team to meet deadlines and deliverables.
- You ensure customers successfully adopt the platform by combining training with proactive follow-up, identifying opportunities for deeper usage, and supporting them in embedding it into their daily operations.
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You go the extra mile to ensure that our customers are happy and get the maximum out of our solution.
Moreover, our employees are real team players: together, we always succeed in collaborating seamlessly to turn complex analyses into clear, structured insights that drive real impact for our clients.
Why come to RetailSonar?
- A varied position with a rewarding learning curve in a particularly innovative and exciting field: geomarketing and customer intelligence.
- A competitive salary package with 20+12 holidays and an optimised extra-legal benefits package: company car or mobility budget, expense allowance, ALAN healthcare insurance, a beneficial pension plan, meal & eco vouchers, telephone subscription, benefits at work, ... Plus an individual and team semester bonus.
- You benefit from flexible working hours and hybrid working, with a minimum of two office days per week after the onboarding period (first 6 months).
- Our vibrant and spacious office in the centre of Ghent offers both room for focused work and plenty of opportunities to connect with colleagues, from office lunches (ranging from healthy to greasy) to pool and darts.
- The opportunity to be part of a young, skilled and highly driven international team that is building impactful solutions for the retail sector.
- Being a Great Place to Work is actually one of our company values.
- A personally tailored coaching program that offers you ample opportunity to further explore your own strengths and interests.
- The opportunity to work with executives and experts from the largest retailers and other stakeholders in the retail sector.
- A great opportunity to broaden your perspective and gain exposure to leading retail decision-makers.
- Regular team events and (international) trips.
